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Returns & Exchanges

At Wake Up Call Coffee, we want you to love your brew; if you are not satisfied with your purchase, we offer a 30-day window for returns on all equipment and non-perishable items. Please note that due to the fresh nature of our beans, roasted coffee is generally non-returnable but eligible for replacement if quality issues occur.

Return Process

  • 1.
    Contact Support

    Email our brewing experts at [email protected] with your order number and the reason for your return request.

  • 2.
    Prepare Your Package

    Securely pack the unused items in their original packaging, ensuring all tags and instructional manuals are included.

  • 3.
    Ship Item Back

    Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

  • 4.
    Receive Refund

    Once our warehouse inspects the return, we will process your refund to the original payment method within 5 to 7 business days.